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SkillResearch

Customer Research

Mines reviews and social threads to surface the exact language, objections, and pain points your customers use.

Price Free to install
By SkillRune
Add to your agent

How it works

Runs 5 tools in order, in one call. You only pay for the tool calls it makes.

  1. 1Reviews$0.008

    A quick markdown snapshot of a company's Trustpilot page. For per-review ratings and replies, use reviews.trustpilot instead.

  2. 2Social Search$0.006

    Search public posts and mentions across social platforms.

  3. 3Export File$0.002

    Turn a result into a CSV or PDF and get a shareable link.

  4. 4Google Maps Reviews$0.022

    Real Google Maps reviews for a business, with star ratings, written feedback and owner replies.

  5. 5Trustpilot Reviews$0.090

    Structured Trustpilot reviews: one record per review with star rating, reviewer country and the company reply, plus a rating histogram.

Typical run~$0.13

The playbook

The exact instructions your agent follows. Connect SkillRune and ask it to run this skill, or have it read the playbook and work through the steps itself.

Customer Research

Mine reviews and social threads for the exact language customers use. Target: a product or company name.

Steps

  1. Reviews — reviews_scrape with the product name. Collect verbatim quotes, not summaries: praise, complaints, and the words used for both.

  2. Social — social_search for the product name, and again for " alternative" (people asking for alternatives tell you the dealbreakers).

  3. Cluster the language — group quotes into: jobs-to-be-done (why they bought), delights (what they'd miss), pains (what almost made them leave), and objections (what nearly stopped the purchase).

  4. Export — export_file the quote bank as CSV (columns: quote, source, cluster) so the user can reuse it.

Report

The 4 clusters, each with its 3-5 strongest verbatim quotes, plus a "copy bank": 5 phrases lifted from real customers that could go straight into landing pages or ads. Customer words beat marketer words.

Run this skill

Give it a target and watch it orchestrate its tools, step by step. You only pay for the tool calls it makes.

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